Golden Example — Offer Letter and Closing Script (Agent Process)

The Benchmark

Status: AWAITING FIRST DEPLOYMENT

Interim Agent Workflow Specifications

Where AI Can Assist

Offer letter drafting. Given authorized terms, AI drafts the written offer letter. The practitioner and client HR/legal review before sending.

Negotiation prep. Given the candidate's screening data (stated expectations, current compensation if known) and the approved range, AI can prepare a negotiation brief — likely asks, recommended responses, where flexibility exists.

Release communication drafting. Given the stage, candidate name, and any personalization context, AI drafts release communications calibrated to the candidate's depth of involvement.

Bulk close-out communications. When the role is filled, AI drafts personalized close-out communications for all remaining candidates, varying language by how far each progressed.

Post-acceptance warm communications. AI drafts periodic check-in communications for the period between acceptance and start date.

Internal summary documentation. AI produces the summary for the client documenting offer terms, negotiation outcome, and close-out status.

Where AI Cannot Replace the Practitioner

The verbal offer call. This is a live conversation requiring warmth, reading the candidate's reaction, and handling questions in real time.

Negotiation conversations. Negotiation requires judgment, flexibility, and the ability to maintain positioning while finding a fair outcome. AI can prepare; the practitioner negotiates.

Finalist release phone calls. These are sensitive conversations that require empathy and the ability to respond to the candidate's emotions.

Authorization decisions. Only the client can authorize offer terms. Only the practitioner can determine whether a negotiation request falls within their authority or requires escalation.

Tone judgment for high-stakes communications. The offer letter, the finalist release, and the negotiation — all require human calibration.