Source: business/products/consulting-practice-sop-manual/product-idea.md
Product Definition: Consulting Practice SOP Manual
Core Definition
Type: SOP (Standard Operating Procedure) Niche: Independent consulting practice operations ICP: Solo consultants running \$500K-\$2M practices who already own the 52 Claude Skills. They need the recurring rhythms that turn AI skills from a one-time experiment into a practice operating system. Value Proposition: 40 standard operating procedures that turn your Claude Skills into a practice operating system. SOPs define the rhythm. Skills do the work inside each rhythm. Together, they run the practice. Target Size: 40 SOPs across 8 operational categories Price: \$29-35 (OTO1 — first upsell after \$7 tripwire checkout)
Fixed Structure (every SOP page)
- SOP Title — Action-oriented name (e.g., "Run Weekly Pipeline Review," not "Pipeline Review SOP")
- Category — Which operational area (select property)
- Frequency — How often this runs (select property)
- Time to Complete — Honest estimate including skill run time (select property)
- Trigger — What initiates this SOP — time-based ("Every Monday before email") or event-based ("When a prospect says yes"). Research confirms this is the #1 differentiator vs. every competitor — no existing SOP product tells solo consultants WHEN to run each procedure.
- Purpose — Why this procedure exists (the problem it prevents or the outcome it ensures)
- Prerequisites — What you need before starting (data, access, prior SOPs completed)
- Step-by-Step Procedure — Numbered steps with specific actions, including decision points where the path forks
- Skills Referenced — Which Claude Skills are called within this SOP, by name (e.g., "Step 3: Run the Session Prep Brief skill with these inputs"). Genuinely unique — no competitor links SOPs to AI skills.
- Expected Outcome — What done looks like, written as a completed state (e.g., "Pipeline is current, all prospects have a next action, weekly deal count logged")
- Common Mistakes — What goes wrong when consultants skip steps or shortcut the process. Research confirms this is high-value for solo operators with no colleagues to catch errors.
Variables
| Variable | Type | Purpose | Example Values |
| SOP Name | title | Main identifier | "Weekly Pipeline Review", "New Client Intake Process", "Monthly Financial Review" |
| Category | select | Operational area (mirrors the 52 Skills' 8 categories) | Business Development, Proposals & Pricing, Client Onboarding, Client Delivery & Prep, Client Communication, Content & Visibility, Operations & Admin, Practice Strategy |
| Frequency | select | How often this runs | Daily, Weekly, Biweekly, Monthly, Quarterly, Annually, Trigger-Based |
| Time to Complete | select | Total procedure time | 15 min, 30 min, 45 min, 60 min, 90 min |
| Skills Referenced | multi_select | Which Claude Skills are called | Drawn from the 52 skill names |
| Practice Stage | multi_select | When in practice maturity this matters | Solo \$0-250K, Solo \$250K-500K, Solo \$500K-1M, Small Team \$1M+ |
Entry List (Full 40 SOPs)
Business Development (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 1 | Weekly Pipeline Review | Weekly | Every Monday morning before email | Weekly Pipeline Review, Capacity Planner |
| 2 | Diagnostic Call Prep Routine | Trigger-Based | When a qualified prospect books a diagnostic call | Diagnostic Call Prep |
| 3 | Referral and Partnership Campaign | Monthly | First Monday of each month | Referral Ask Builder, Strategic Partnership Pitch |
| 4 | Cold Outreach Batch | Weekly | Every Wednesday morning | Cold Outreach Personalizer, Ideal Client Profile Refiner |
| 5 | Follow-Up Sequence Activation | Trigger-Based | When a prospect goes quiet for 7+ days | Follow-Up Sequence Writer, Re-Engagement Email Writer |
Proposals & Pricing (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 6 | Proposal-to-Engagement Pipeline | Trigger-Based | When a diagnostic call results in a "yes, send a proposal" | Proposal Builder, SOW Generator, Value Justification Brief |
| 7 | Fee Review and Adjustment | Annually | December, during annual planning | Pricing Review Analyzer, Fee Increase Announcement |
| 8 | Retainer Renewal Process | Trigger-Based | 60 days before retainer expiration | Retainer Renewal Pitch, Client Profitability Analyzer |
| 9 | Change Order Management | Trigger-Based | When scope changes are identified mid-engagement | Change Order Builder, Scope Creep Response |
| 10 | Competitive Win/Loss Debrief | Trigger-Based | After every proposal outcome — win or loss | Competitive Positioning Brief |
Client Onboarding (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 11 | New Client Intake Process | Trigger-Based | When a signed contract is received | Client Intake Questionnaire Builder, Client Onboarding Welcome Sequence |
| 12 | Engagement Kickoff Prep | Trigger-Based | 3 business days before first working session | Engagement Kickoff Agenda, Expectation-Setting Script, Stakeholder Map Builder |
| 13 | Quick-Win Sprint | Trigger-Based | During weeks 1-2 of new engagement | Quick-Win Identifier, Action Item Tracker |
| 14 | Stakeholder Alignment Check | Trigger-Based | After first 3 sessions with a new client | Stakeholder Map Builder, Progress Update Builder |
| 15 | Onboarding Retrospective | Trigger-Based | 30 days after engagement kickoff | Session Recap Writer, Quarterly Reflection Debrief |
Client Delivery & Prep (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 16 | Client Session Cycle | Trigger-Based | Before and after every client session | Session Prep Brief, Session Recap Writer, Action Item Tracker |
| 17 | Deliverable Production Process | Trigger-Based | When a deliverable is due within 5 business days | Deliverable Draft Builder, Client Presentation Prep |
| 18 | Weekly Progress Reporting | Weekly | Every Friday afternoon | Progress Update Builder, Action Item Tracker |
| 19 | Mid-Engagement Review | Trigger-Based | At the midpoint of any engagement | Progress Update Builder, Quick-Win Identifier, Client Profitability Analyzer |
| 20 | Engagement Milestone Close-Out | Trigger-Based | When a major phase or milestone is completed | Milestone Celebration Note, Deliverable Draft Builder |
Client Communication (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 21 | Client Offboarding Process | Trigger-Based | When engagement end date is confirmed | Engagement Closure Summary, Referral Ask Builder, Case Study Builder |
| 22 | Difficult Conversation Preparation | Trigger-Based | When a sensitive topic needs to be raised with a client | Difficult Conversation Prep, Scope Creep Response |
| 23 | Re-Engagement Outreach | Monthly | First Monday of each month — review dormant client list | Re-Engagement Email Writer |
| 24 | Late Payment Collection | Trigger-Based | When an invoice is 7+ days past due | Late Payment Follow-Up |
| 25 | Project Pause Protocol | Trigger-Based | When a project needs to be paused or put on hold | Project Pause Communication, Action Item Tracker |
Content & Visibility (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 26 | Content Publishing Rhythm | Weekly | Every Tuesday morning | Thought Leadership Post Writer, Content Repurposer |
| 27 | Case Study Capture | Trigger-Based | When an engagement produces a measurable outcome | Case Study Builder |
| 28 | LinkedIn Profile Quarterly Refresh | Quarterly | First week of each quarter | LinkedIn Profile Optimizer |
| 29 | Speaking Pipeline Development | Monthly | Second week of each month | Speaking Proposal Writer, Speaking Talk Outline Builder |
| 30 | Newsletter Production | Biweekly | Every other Thursday | Newsletter Issue Writer, Content Repurposer |
Operations & Admin (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 31 | Monthly Financial Review | Monthly | Last business day of each month | Client Profitability Analyzer, Revenue Goal Reverse Engineer |
| 32 | Capacity Planning Update | Weekly | Every Monday, immediately after pipeline review | Capacity Planner |
| 33 | Process Improvement Sprint | Quarterly | Second week of each quarter | Process Bottleneck Identifier, SOP Writer |
| 34 | Quarterly Business Review Prep | Quarterly | Third week before quarter end | Quarterly Business Review Prep, Client Profitability Analyzer |
| 35 | Meeting Optimization Audit | Monthly | End of first week each month | Meeting Agenda Builder |
Practice Strategy (5 SOPs)
| # | SOP Name | Frequency | Trigger | Skills Referenced |
| 36 | Quarterly Practice Health Check | Quarterly | Last week of each quarter | Quarterly Reflection Debrief, Revenue Goal Reverse Engineer |
| 37 | Annual Planning Process | Annually | First two weeks of December | Annual Plan Builder, Offer Suite Designer, Revenue Goal Reverse Engineer |
| 38 | Ideal Client Profile Review | Quarterly | Mid-quarter, two weeks after QBR | Ideal Client Profile Refiner |
| 39 | Offer Suite Evaluation | Quarterly | Mid-quarter, after QBR results | Offer Suite Designer, Pricing Review Analyzer |
| 40 | Exit Readiness Check | Annually | During annual planning in December | Exit Readiness Assessment |
Frequency Distribution
| Frequency | Count | % |
| Trigger-Based | 19 | 47.5% |
| Weekly | 6 | 15% |
| Monthly | 5 | 12.5% |
| Quarterly | 5 | 12.5% |
| Annually | 3 | 7.5% |
| Biweekly | 2 | 5% |
Skill Coverage
All 52 Claude Skills appear at least once across the 40 SOPs. 15 skills appear in 2+ SOPs (workhorses: Action Item Tracker in 4, Client Profitability Analyzer in 4, Progress Update Builder in 3).
Delivery Mode
Recommended: page — With ~40 entries across 8 categories, each averages ~5 entries. Page mode gives clean category sections on the homepage with direct links to each SOP. (Can be overridden in Phase 8.)
Cross-Sell Integration
- Every SOP references specific Claude Skills by name — "Step 3: Run the Session Prep Brief skill with these inputs"
- The two products form a complete system: SOPs (when to do it) → Skills (AI does the work)
- Intro section makes the relationship explicit: "This manual assumes you have the 52 Claude Skills"
- SOPs create natural demand for PBOS — once the buyer is running weekly rhythms, they'll want the Practice Command Center and community support
Strategic Notes
OTO Timing (for copy/marketing phases)
Buyer purchased 52 skills 30 seconds ago, hasn't opened one. OTO page copy must anchor on the CIB experience they already had during the tripwire flow — not skills they haven't run. Frame: "You've seen what one skill does for call prep. This manual tells you when to run all 52 — so your whole practice runs that way."
PBOS Ascension
SOP Manual manufactures PBOS demand. Once someone is running weekly SOPs with the skills, the gap PBOS fills (diagnostic, personalization, community) becomes obvious.
Content Generation Note (for Phase 4 blueprint)
SOP 4 (Cold Outreach Batch): Ideal Client Profile Refiner is a strategic tool, not a weekly execution. Blueprint must specify it as a prerequisite dependency ("Step 1: Open your current Ideal Client Profile output"), not a step that runs inside the weekly procedure. Same pattern applies to any strategic skill referenced in a recurring SOP — the skill output is a dependency, not an in-line step.
Domain Research Summary
- No competitor links SOPs to AI skills — genuinely unique in the market
- 40 SOPs is well-calibrated — existing products either overwhelm (50-60 per category) or underwhelm (10 total)
- Trigger + Frequency is the highest-value differentiator — no existing SOP product tells solo consultants WHEN to run procedures
- Common Mistakes field is critical for solos — high-value for operators with no colleagues to catch errors
- Existing products are built for teams, not solos — org charts, job descriptions, new hire onboarding are dead weight