The Practice Builders Framework
Status: Draft — framework design Date: 2026-05-20 Source docs:
~/business-aos/decisions/2026-05-17-practice-builders-membership-model.md~/business-aos/decisions/2026-05-19-tpc-pbos-tax-evolution.md- Kathryn's Scalability Diagnostic (Google Drive — original IP, three domains) Modeled after: Taki Moore's Million Dollar Plan™ (concentric framework with growth rings)
The Three Problems
Every service-based practice owner has three problems:
- A product problem — They can't define what they sell clearly enough to price it, scope it, and stop giving it away.
- A pipeline problem — They don't have a way to generate leads that turn into clients on a regular basis.
- A process problem — They have trouble delivering on their promise consistently without everything running through them.
You need all three working to have a business. You can't sell what you haven't defined. You can't deliver what you haven't sold. You can't win someone without a process for winning them.
The Master Framework: WIN / DELIVER / GROW
Three domains. All three must exist from day one. The membership deepens all three simultaneously.
┌──────────────────┐
│ │
│ 90-Second │
│ Pipeline™ │
│ One-Page Close™ │
│ Proof Engine™ │
│ │
┌───────┤ WIN ├───────┐
│ │ │ │
│ └────────┬─────────┘ │
┌──────┴───────┐ │ ┌──────────┴──────┐
│ │ │ │ │
│ Day One Done™│ │ │ Scope Lock™ │
│ Never Wing │ │ │ Never Lose a │
│ It™ │ │ │ Client™ │
│ Never Go │ │ │ Educate & │
│ Dark™ │ │ │ Delegate™ │
│ │ │ │ │
│ DELIVER ├───────┘ │ GROW │
│ │ │ │
└──────────────┘ └─────────────────┘
WIN — The pipeline problem
Get clients consistently. Know who to talk to, when, and what to say.
| Segment | What It Covers | The Pain They'll Recognize |
|---|---|---|
| The 90-Second Pipeline™ | Know who to talk to and when. Pipeline review, follow-up, referral triggers. | "I have 20 people I should be following up with and I haven't talked to any of them in months." |
| The One-Page Close™ | Close the deals in front of you. Proposals, SOWs, pricing, value justification. | "I spent 6 hours on a proposal last week and I'm not even sure they're going to say yes." |
| The Proof Engine™ | Get found by the right people. Content from delivery, thought leadership, referral systems. | "All my business comes from referrals. If the referrals stop, I don't have a plan." |
DELIVER — The process problem
Deliver on your promise without everything running through you.
| Segment | What It Covers | The Pain They'll Recognize |
|---|---|---|
| Day One Done™ | Consistent first impression every time. Welcome, kickoff, expectations, quick wins. | "Every new client gets a different experience depending on how busy I am that week." |
| Never Wing It™ | Prep, deliver, follow up without dropping balls. Session prep, recaps, action items, progress tracking. | "I wing the prep 10 minutes before the call. Recaps go out three days late or not at all." |
| Never Go Dark™ | Clients never wonder what's happening. Status updates, triage, response times, check-ins. | "My best client emailed me Tuesday. It's Friday and I still haven't responded." |
GROW — The product problem
Define what you sell. Package it, price it, expand it. Grow by having better products — not by working more hours.
| Segment | What It Covers | The Pain They'll Recognize |
|---|---|---|
| The Scope Lock™ | Define what you sell and what's extra. Service lines, pricing, scope boundaries. | "I keep saying yes to things that aren't in the engagement and I don't know how to stop." |
| Never Lose a Client™ | Keep clients and grow accounts. Renewals, expansion conversations, referral asks, alumni nurture. | "I lost two clients last quarter and I didn't see it coming. I've never asked a client for a referral." |
| Educate & Delegate™ | Build capability so it's not all you. Delegation, handoff, documentation, training. | "I have two people who could help but everything still runs through my head." |
Growth Rings (Maturity Model)
Each segment deepens through four levels. The framework doesn't change — the depth does. All three domains progress together, not one at a time.
Ring 1: Structure (Level 1)
Get it out of your head. Document the process. Make it repeatable.
- You do: Everything, but now there's an SOP.
- AI does: Nothing yet. This is the baseline.
- What changes: It's not trapped in your head anymore. Someone else could follow it.
Ring 2: Streamline (Level 2)
AI handles the repetitive parts — drafting, formatting, data processing, first passes.
- You do: Judgment calls, quality review, client-facing decisions.
- AI does: The work that was eating your evenings.
- What changes: Same output, fraction of the time.
Ring 3: Delegate (Level 3)
AI does the heavy lifting end to end. Produces complete work product for your review.
- You do: Review, approve, redirect. Handle exceptions.
- AI does: Runs the full process. Produces finished work.
- What changes: You're reviewing output, not producing it. Capacity opens up.
Level 4 (Autonomous) is not part of the membership. That's AOS 1:1 territory. The membership takes you through Levels 1-3. Level 4 is the upsell — "You want autonomous? That's a deeper engagement."
The Phases — Depth, Not Domains
The phases aren't "do WIN first, then DELIVER, then GROW." All three domains must exist from day one. The phases are about depth — how far you take each one.
Phase 1: More Money
Get an MVP across all three. Define a product you can sell today (GROW). Build a basic way to win clients (WIN). Set up enough process to deliver (DELIVER). The membership pays for itself.
Promise: The investment pays for itself in the first phase.
Phase 2: Less Work
Deepen all three. Product gets refined. Pipeline gets systematized. Delivery gets streamlined. Same revenue, fewer hours.
Promise: You stop being the bottleneck.
Phase 3: Growth
Scale all three. Product line expands. Pipeline is predictable. Delivery is delegated. More money AND less work compounds. Ongoing build cycles.
Promise: The practice grows every cycle.
Workshop Position in the Framework
Each monthly workshop ($17) zooms into ONE segment of the framework. Attendees see the full framework, experience one piece of it, and leave with something they built. 60 minutes build + 30 minutes Q&A.
The workshop IS the entry point. They see the map. They build one piece. They want the rest.
The membership IS the ongoing build — working across all 9 segments, deepening through the maturity rings, in build cycles.
Workshop pricing:
- First workshop: included with LTO purchase
- After first: $17 per session
- Workshop fee credits toward membership
- Members get all workshops included
Workshop → membership pitch:
- Founding rate: $27/mo through June 20
- After June 20, price increases (amount TBD)
- Your rate stays the same as long as you're a member
Segment Naming — All Options
Current selections shown in the framework tables above. All options below remain on the table. ★ = existing IP. ◆ = new.
Existing IP That Feeds Each Segment
| Segment | Existing IP | Source |
|---|---|---|
| Pipeline (WIN) | Silent List Finder, The 3 Conversations Protocol™, No-Show Revival | IP library + 52 Skills |
| Proposals (WIN) | The Altitude Test™, The Prescription Position™, The Reverse Ladder Method, Offer Brief Generator | IP library + 52 Skills |
| Visibility (WIN) | The Authority Diagnosis Protocol™, Proof Gap campaign assets | IP library + campaigns |
| Onboarding (DELIVER) | New Client Kit (vault framework) | Advisory OS vault |
| Session Rhythm (DELIVER) | The Seamless Client Session™, Same-Day Meeting Recap, Client Recap Email Assistant | IP library (Gen 1 + Gen 2) |
| Communication (DELIVER) | Client Pulse Check™, The Sync Tax campaign | IP library + campaigns |
| Packaging (GROW) | The Three-Door Pricing Protocol™, The Prescription Position™, Scalability Diagnostic | IP library |
| Re-enrollment (GROW) | The Ascension Roadmap™, The Discovery Bridge Method™, The 76K Revenue Audit™, The Referral Multiplier Method™ | IP library |
| Team (GROW) | The Guardrail Document™, The Implementation Ownership Protocol™, The Capacity Command System™ | Communication Optimizer IP (trademarked) |
WIN: Pipeline — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | The 90-Second Pipeline™ | ◆ | Time-compressed, Taki pattern. "Review your whole pipeline in 90 seconds." |
| 2 | The Monday Review™ | ◆ | Ritual-based, anchored to a day. Simple. |
| 3 | Revenue Radar™ | ◆ | Alliterative, metaphor |
| 4 | The Follow-Up Formula™ | ◆ | Alliterative, method |
| 5 | Deal Flow Finder™ | ◆ | Alliterative, action (like Focus Finder) |
| 6 | Never Go Cold™ | ◆ | Outcome-as-promise, punchy |
| 7 | Pipeline on a Page™ | ◆ | Format + simplicity |
| 8 | The Warm List™ | ◆ | Simple, evocative, product-like |
| 9 | ★ The 3 Conversations Protocol™ | Existing IP | Already named + proven |
| 10 | ★ The Silent List Revival™ | IP library | Combines Silent List + Revival |
| 11 | The Pipeline Pulse™ | ◆ | Alliterative, diagnostic feel |
WIN: Proposals — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ The One-Page Close™ | IP library evolution | Evolved from One-Page Proposal Method |
| 2 | ★ The Altitude Test™ | Existing IP | Already named — "which offer to make" |
| 3 | ★ The Prescription Position™ | Existing IP | Already trademarked |
| 4 | The Yes Engine™ | ◆ | Mechanical metaphor, outcome |
| 5 | ★ The Reverse Ladder™ | Existing IP | Already named — stop losing prospects |
| 6 | Close Without Chasing™ | ◆ | Outcome + removed pain |
| 7 | SOW in 60 Seconds™ | ◆ | Time-compressed, specific deliverable |
| 8 | The Proposal Machine™ | ◆ | Mechanical metaphor |
| 9 | The Value Stack™ | ◆ | Method, product-like |
| 10 | The Deal Lock™ | ◆ | Decisive metaphor |
| 11 | Yes in a Day™ | ◆ | Time-compressed outcome |
| 12 | Price It Right™ | ◆ | Action + outcome, catchy |
WIN: Visibility — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | The Proof Engine™ | ◆ | Mechanical metaphor + outcome |
| 2 | Client-to-Content™ | ◆ | Method — delivery becomes marketing |
| 3 | ★ The Authority Diagnosis Protocol™ | Existing IP | Already named |
| 4 | Visible Without Posting™ | ◆ | Outcome + removed pain |
| 5 | Referral on Repeat™ | ◆ | Alliterative + outcome |
| 6 | The Inbound Builder™ | ◆ | Action + metaphor |
| 7 | Found Without Trying™ | ◆ | Aspirational outcome |
| 8 | The Authority Loop™ | ◆ | Self-reinforcing metaphor |
| 9 | ★ The Proof Gap Closer™ | IP library evolution | Evolved from Proof Gap campaign |
| 10 | Content From Clients™ | ◆ | Surprising source, memorable |
DELIVER: Onboarding — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | Day One Done™ | ◆ | Time-compressed + completeness. Strong. |
| 2 | The First 14™ | ◆ | Time-anchored (first 14 days) |
| 3 | The Welcome Machine™ | ◆ | Mechanical metaphor |
| 4 | Quick Win Kit™ | ◆ | Outcome + format |
| 5 | The Client Launch™ | ◆ | Action metaphor — momentum |
| 6 | First Impression Formula™ | ◆ | Alliterative + method |
| 7 | Onboard in an Hour™ | ◆ | Time-compressed (your pattern) |
| 8 | The Lock-In Sequence™ | ◆ | Method + retention |
| 9 | The New Client Runway™ | ◆ | Aviation metaphor — takeoff |
| 10 | The Trust Deposit™ | ◆ | Metaphor from your Referral Multiplier ("Gratitude Account") |
DELIVER: Session Rhythm — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ The Seamless Client Session™ | Existing IP | Already trademarked. Gen 1 but owned. |
| 2 | The Session Stack™ | ◆ | Method metaphor — layers |
| 3 | Prep to Recap™ | ◆ | Bookend framing, rhythmic |
| 4 | The 10-Minute Prep™ | ◆ | Time-compressed |
| 5 | Never Wing It™ | ◆ | Outcome, relatable, punchy |
| 6 | ★ The Same-Day Recap™ | IP library evolution | Already named tool |
| 7 | Session on Autopilot™ | ◆ | Outcome — effortless |
| 8 | The Recap Machine™ | ◆ | Mechanical + specific output |
| 9 | The Delivery Cadence™ | ◆ | Musical metaphor |
| 10 | Prep Once, Deliver Every Time™ | ◆ | Compound promise |
DELIVER: Communication — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ Client Pulse Check™ | Existing IP | Already named — "predicts who's about to leave" |
| 2 | Never Go Dark™ | ◆ | Outcome-as-promise, evocative |
| 3 | The Status Loop™ | ◆ | Mechanical metaphor |
| 4 | Zero Silence™ | ◆ | Bold, metric-like |
| 5 | The Check-In Cadence™ | ◆ | Musical metaphor |
| 6 | Always-On Comms™ | ◆ | State-based |
| 7 | The Response Protocol™ | ◆ | Systems/precision language (your voice) |
| 8 | The Client Confidence Builder™ | ◆ | Outcome |
| 9 | ★ The Sync Tax Eliminator™ | IP library evolution | Evolved from Sync Tax campaign |
| 10 | The Update Engine™ | ◆ | Mechanical metaphor |
GROW: Packaging — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ The Prescription Position™ | Existing IP | Already trademarked — defines how experts sell |
| 2 | ★ The Three-Door Pricing Protocol™ | Existing IP | Already named — stops giving away $10K |
| 3 | ★ The Client Service Trap™ | IP library | Already named diagnostic |
| 4 | The Scope Lock™ | ◆ | Decisive metaphor — boundary is locked |
| 5 | Package It Once™ | ◆ | Time-compressed, one-and-done |
| 6 | The Offer Architect™ | ◆ | Role-based (differentiated from Taki's "Chassis") |
| 7 | Offer in an Afternoon™ | ◆ | Time-compressed (your pattern) |
| 8 | The Boundary Builder™ | ◆ | Alliterative + action |
| 9 | The Price-It Kit™ | ◆ | Rhyming, product-like |
| 10 | ★ The Signature Offer Builder™ | IP library | From System 1 workbook |
| 11 | What's In, What's Extra™ | ◆ | Conversational, immediately clear |
| 12 | The Service Blueprint™ | ◆ | Architectural metaphor |
GROW: Re-enrollment — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ The Ascension Roadmap™ | Existing IP | Already named — clients buy 30% of what you offer |
| 2 | ★ The Discovery Bridge Method™ | Existing IP | Already named — $30K conversation |
| 3 | ★ The 76K Revenue Audit™ | Existing IP | Already named — hidden revenue |
| 4 | ★ The Referral Multiplier Method™ | Existing IP | Already named |
| 5 | ★ The Existing Client First Launch™ | Existing IP | Already named — launch to existing clients |
| 6 | Never Lose a Client™ | ◆ | Bold promise |
| 7 | Renew Without Asking™ | ◆ | Outcome + removed pain |
| 8 | The Revenue Keeper™ | ◆ | Role-based |
| 9 | ★ The Revival Engine™ | IP library evolution | Evolved from Revival Email Generator |
| 10 | The Expansion Conversation™ | ◆ | Specific moment |
| 11 | The Stay & Grow Sequence™ | ◆ | Compound outcome + method |
| 12 | Client for Life™ | ◆ | Aspirational outcome |
| 13 | The Re-Up Protocol™ | ◆ | Systems language, decisive |
| 14 | The Referral Trigger™ | ◆ | Specific, mechanical |
GROW: Team — Name Options
| # | Name | Source | Notes |
|---|---|---|---|
| 1 | ★ Educate & Delegate™ | Existing IP | Trademarked — this one's done |
| 2 | ★ The Guardrail Document™ | Existing IP | Trademarked — decision authority tiers |
| 3 | ★ The Implementation Ownership Protocol™ | Existing IP | Already named |
| 4 | ★ The Capacity Command System™ | Existing IP | Already named |
| 5 | Off Your Plate™ | ◆ | Outcome, immediate relief |
| 6 | Build Without You™ | ◆ | Aspirational outcome |
| 7 | Teach It Once™ | ◆ | Time-compressed + method |
| 8 | The Handoff Formula™ | ◆ | Method + outcome |
| 9 | Clone Your Expertise™ | ◆ | Metaphor — replication |
| 10 | The Leverage Ladder™ | ◆ | Alliterative + growth metaphor |
| 11 | The Delegation Blueprint™ | ◆ | Architectural + method |
Visual Asset Needed
This framework needs a designed visual — a Venn diagram or concentric model like Taki's Million Dollar Plan™. Markdown can describe it but can't sell it. The visual becomes:
- The slide in the workshop that shows the full map
- The image on the membership sales page
- The reference members see as they progress
Design brief: Three overlapping circles (WIN / DELIVER / GROW), 9 segments around the outside, 3 growth rings showing maturity levels. Brand: charcoal #1a1a1a, gold #b79d64, cream #f9f7f4. Practice Builders visual style (deep teal/cream/gold, Fraunces + Montserrat) may apply instead — TBD.
Kathryn's Own Stack — Proof
Kathryn runs her own practice on this framework at Level 3-4:
- WIN: Paid traffic → CIB lead magnet → 52 Skills LTO → workshop → membership funnel
- DELIVER: AOS 1:1 client cascade (session → recap → master plan update → blueprint → action items — all automated). TPC weekly build cadence.
- GROW: Product ladder from free to $5K/mo. Maturity model framework. Practice Builders membership design.
The membership teaches what she runs. Not theory — infrastructure she uses daily.
Open Questions
- [ ] Framework name — needs a name like Taki's "Million Dollar Plan™"
- [ ] Segment names — are these the right 9?
- [ ] First workshop segment — Pipeline (WIN)? Or start with something from GROW (product MVP)?
- [ ] Visual format — Venn, concentric rings, or something else?
- [ ] Named proprietary tools per segment — develop as builds ship
- [ ] Which brand system — AOS (gold/charcoal) or Practice Builders (teal/cream/gold)?